Printing and many other features within clevr are dependent on pop ups being enabled within your internet browser. This document will cover how to enable pop ups for Chrome, Firefox, Internet Explorer, and Safari.

clevr grid view button for data entry

Determining Which Internet Browser You are Using

Determining which internet browser you are using is important as the instructions for each will vary. You can determine which browser it is based on the icon. The icon is what you click on to launch your internet browser.

Google Chrome, Mozilla Firefox, Internet Explorer, and Apple Safari logos

Google Chrome

When a pop up has been blocked within Google Chrome, an icon will appear within your browser’s address bar. Click on this icon.

clevr browser popup window icon

Within the window that opens, select “Always allow pop-ups from https://www.clevrcloud.ca” and press Done.

clevr browser pop-ups blocked, always allow pop-ups

This will enable pop ups for clevr going forward. You will need to click print again to generate the printout; enabling pop ups for clevr does not retroactively generate printouts.

Mozilla Firefox

When a pop up has been blocked within Mozilla Firefox, a yellow Information Bar will be displayed at the top of the screen, and this icon will appear within your browser’s address bar. Click on the Options button shown below.

clevr Mozilla Firefox pop-ups blocked icon
clevr Mozilla Firefox pop-up notice that states Firefox prevented this site from opening a pop-up window

Within this menu, select “Allow pop-ups for www.clevrcloud.ca”. This will allow the printout to generate.

clevr allow pop-ups from website on browser

Microsoft Internet Explorer

When a pop up has been blocked within Microsoft Internet Explorer, an Information Bar will be displayed at the bottom of the screen. Click on the Options for this site button shown below.

Internet Explorer blocked a pop up notice with options for site button

Within this menu, select “Always allow”. This will enable pop ups for clevr going forward. You will need to click print again to generate the printout; enabling pop ups for clevr does not retroactively generate printouts.

clevr always allow pop-ups option

Apple Safari

Open Safari and click on “Safari” located in the top left corner followed by Preferences in the resulting drop-down menu. In the pop-up window, click the Websites tab

In a pop-up window, click the Websites tab option along the top, then choose the Pop-up Windows menu option on the left.

Safari internet browser settings for pop-ups to allow

To enable pop-ups for clevr, click the drop-down menu next to the where clevr is listed and click Allow. If you want to allow pop-ups on all websites, select Allow in the drop-down menu next to the “When visiting other websites” option located at the bottom.

Finally, when Safari actively blocks a pop-up, a notification appears in the browser’s address bar. If you need this pop-up to enable a feature on a website then you can quickly retrieve it by clicking on the notification.